1-575-404-8399
Email: arsnewmexico@gmail.com
(expedite your service of process by emailing documents now, 24 hours a day document acceptance)
Welcome to the Artesia New Mexico Field Office! Our hours of operation are Monday through Friday from 10 AM to 5 PM. Please note that we are closed on Saturdays, Sundays, and all observed government holidays. We look forward to assisting you during our business hours!
Frequently Asked Questions
How do I get started?
The fastest way to get your documents to us is by email. Our email is arsnewmexico@gmail.com or mailed to our office at 2801 West Missouri Avenue Artesia New Mexico, 88210.
Once your documents are received we will let you know and place them in line for dispatch. We will keep you updated on the status of your serve via the email that we received your documents unless otherwise directed. Once service is complete we will send you an invoice. Through the invoice, you have the option to pay with a credit card. Service must be paid in advance if you are a private citizen.
How many attempts do I get?
Within Eddy County, you will receive three attempts. A morning, afternoon, and weekend attempt. Outside Eddy County, you will receive two attempts. An afternoon and evening attempt. Each attempt will be sent to your email as a Process Server Snapshot. The Snapshot will include a picture, GPS location, and the result of the attempt.
What are an Affidavit of Service and a Proof of Service?
An Affidavit of Service also called a Proof of Service, is a signed document provided to you by ARS upon completion of serving your documents. Proof of Service states when, where, and who was served. There are a number of other affidavits that can be provided to you as a client. For instance, an Affidavit of Due Diligence may be provided if the person to be served cannot be located.
How long does it take to get papers served?
For standard serves, the typical time to serve papers is 5-10 days.
Turn-around-time (or TAT) can vary from process server to process server. However, this is something that can be determined in most cases by you, which usually leads to a higher cost. Most process servers offer rates for the following speeds of service:
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Rush Service (first attempt usually within 24 hours)
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Routine Service (first attempt with 5 days)
Payment & Service Protocol
To provide the most efficient legal support, The ARS Team requires electronic payment in full prior to any service attempts. This policy ensures that all administrative requirements are met upfront, allowing for the immediate release of your Return of Service as soon as the assignment is completed.
Payment Process
Upon receipt of your service request, we will issue an electronic invoice to your primary email address.
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Electronic Payment Required: Please fulfill the invoice directly through the secure link using a credit card or electronic transfer.
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Policy on Checks: Please be advised that we do not accept checks. All payments must be made electronically through our billing platform to initiate service.
Completion of Service
Once service is successfully finalized and the Return of Service is completed, the documents will be emailed to you immediately. By settling the invoice upfront, you ensure there are no administrative delays in receiving your proof of service.
Contact Information
For any other questions, please feel free to call us at (575) 404-8399 during normal business hours or email us 24 hours a day. Email is our preferred method of communication.